ANIT is a Ticket Management & Notification Tool designed to centralize how teams handle requests, incidents, and communications across the organization. From tracking support tickets to managing critical incident alerts, this tool simplifies the entire process—ensuring clarity, accountability, and faster resolution. the go-to platform for both seekers and property owners.
Log and manage technical issues
Track and resolve customer requests
Manage incidents and ensure timely follow-ups
Streamline major incident notifications
Experience seamless communication and efficient incident resolution with ANIT. Streamline your processes and enhance team collaboration today.
Get StartedAll major and critical incident alerts are now sent via this tool-no more separate emails or fragmented updates.
All major and critical incident alerts are now sent via this tool-no more separate emails or fragmented updates.
Send notifications instantly through:
• Email • SMS • IVR Calls (if enabled)
Create message formats tailored to the type of incident or business area, ensuring the right information reaches the right people.
Users can manage their own preferences via a web-based portal: * Subscribe or unsubscribe to specific service categories, business units, or locations. * Get only the updates that matter, when they matter
The notification portal operates independently from your ticketing systems, but stays in sync with the data-ensuring flexibility without breaking existing workflows.
Visualize raised tickets on a live map, categorized by priority—perfect for field and regional service operations.
A unified platform designed specifically to send and manage Major or Critical Incident communications. Teams rely on tools like Outlook or manually update tickets - leading to disjointed messages and high risk of human error.
Centralize all incident communications in one place for Major and Critical incidents across your organization
Instantly notify all subscribed users through multiple channels with a single click
Ensure consistent, clear communication with customizable templates for every scenario
Maintain one authoritative record for all incident statuses, updates, and communications
Experience seamless incident management and communication across your organization.
Instantly notify all stakeholders, reducing response times and enhancing efficiency.
Ensure critical messages reach the right people at the right time with automated notifications.
Maintain consistency in messaging with customizable templates and automation.
Track incident status and updates in real-time, fostering trust across teams.
Enhance team collaboration and decision-making during high-pressure situations.